FAQ

DO YOU EXCHANGE?

Yes, we offer fast exchanges through:

– Our customer support team

– Any of our branches

⚠️ Tags must be intact for the exchange to be accepted.

DO YOU ALLOW REFUNDS?

Yes, we offer refunds within 14 days of receiving your order.

Items must be unused, with all tags attached, and in original packaging.
Refund requests can be made through our customer service team

or at any of our branches.

HOW LONG DOES DELIVERY TAKE?

Local delivery typically takes 1 – 4 working days.

Delivery time may vary slightly depending on the area and courier availability.

CAN I OPEN THE PACKAGE OR TRY IT ON BEFORE PAYING THE COURIER?

Yes! You can open the package and check the item before paying.

You may try it on over your clothes, and if it doesn’t fit, you can return it immediately to the courier.